We make even more unforgettable memories together
We are ready and prepared. We want to welcome you with all possible guarantees that your experience will be both safe and unforgettable.
We look forward to seeing you!
To make sure you can travel without worries, we’ve implemented a series of measures covering both bookings and safety:
WHAT HAVE WE CHANGED ABOUT OUR BOOKING POLICY?*
If you already have a booking with us, don’t cancel. Postpone your trip and you can enjoy your holiday when it suits you best.
And if you haven’t booked yet, don’t worry. Make your booking and you can change your arrival date if you need to.
In either case, you can use your booking through the end of 2021 (without any sort of surcharge - see conditions).
We make it easy. Contact us and we’ll explain all the details.
CHANGES TO OUR CANCELLATION POLICY
You can cancel your booking at no charge, with absolutely no commitment. You can cancel any time up to 24 hours prior to arrival (no additional charge). Book now, worry free.
PERSONALISED SERVICE | CENTRAL BOOKING SERVICE
We’re here to help you with our central booking service. If you have any questions, doubts or need to get in touch with us, don’t hesitate to contact us by email at firstname.lastname@example.org.
ADVANTAGES OF BOOKING DIRECTLY THROUGH US
Guests who book directly through our website or central booking service (email@example.com) get a series of special courtesy services:
Early Check-in / Late Check-out
Guests who want to check in early (from 8 am) or check out late (until 5:30 pm) can request this service at reception (subject to availability).
We offer two complementary Nespresso capsules.
Upgrade your apartment type by booking here (subject to availability).
GET THE BEST DISCOUNTS NOW
Right now, get up to 20% off your bookings*
*on bookings of at least 7 nights. Check out the rest of our discounts and deals, depending on the season and number of nights.
*ALL OF THESE MEASURES ARE ONLY VALID FOR BOOKINGS MADE THROUGH OUR WEBSITE OR CENTRAL BOOKING SERVICE (firstname.lastname@example.org).
WHAT HAVE WE CHANGED ABOUT SAFETY AND HYGIENE?
We’re currently reviewing all safety protocols to protect our guests, team and suppliers.
Making sure our spaces are safe, healthy and clean for our guests, visitors and colleagues is always a priority. We’re committed to maintaining the very highest standards of cleanliness, now more than ever!
Here are some of the measures we’ve implemented:
All our facilities and products comply with safety and hygiene protocols established in the hygiene/health risk-reduction measures published by CEHAT -ITH (Spanish Confederation of Hotels and Tourist Accommodation - Hotel Technology Institute). Download this documet to learn all about it.
For everyone’s safety, we recommend using gloves, a mask and hand sanitiser.
We’ve limited capacity and ask guests to keep a safe distance from each other.
We asked using a card and/or your phone to pay.