• Your booking must have been made directly with the hotel (through the website or the reservations centre)
• For stays of a minimum of 5 nights
• Not available for standard rooms
• Subject to prior request at the hotel reception or reservations department and subsequent confirmation by the hotel
• Service available from June to September (outside these dates please check availability with our reception)
• The train stations of Tarragona, Salou, PortAventura and Reus and the AVE Tarragona Camp; Salou bus station and Reus airport.

Pick-up/drop-off points

ONCE YOU HAVE RECEIVED CONFIRMATION FROM THE HOTEL RECEPTION THAT THE TRANSFER SERVICE IS AVAILABLE, YOU SHOULD DO THE FOLLOWING:

• Our vehicles cannot park for more than five minutes in front of the station/airport. Therefore, we ask you to telephone the driver to come and pick you up once you have reached your destination and collected your suitcases (Tel: (+34) 682019697 - (+34) 977.350.048).

• Provide the reception with the following information: pick-up point, expected time of arrival, number of persons (specify how many adults and children), number of suitcases (only one suitcase per person can be accepted), flight/train/bus number, flight/train/bus point of origin.

• Advise at least one day in advance of any possible changes to your arrival/departure times.

• Your return transfer must be confirmed with reception at least 48 hours in advance. See more